Contact Us
Our team is available to assist with bookings, enquiries, and travel planning.
At your hotel or venue and need help now?
If the hotel can't find your booking, or your tickets aren't working at the gate, message us on WhatsApp or tap Chat with Jenny at the bottom right of this page. We're here 24/7.
For the fastest help, send us:
- your booking reference (from your confirmation email) and the surname on the booking, or
- the email you booked with, your full name and your check in or event date
- where you are and what's going wrong
If you WhatsApp us from the mobile number on your booking, we find it automatically.
WhatsApp us nowGet In Touch
Corporate bookings
Booking hotels for a team at a trade fair, conference or company event? We send a personalised quote within 24 hours for any number of rooms, with the distance from every hotel to the venue and one business invoice for your company.
Office
Office 4270, Ground Floor
470 St Kilda Road
Melbourne VIC 3004, Australia
Hours
Monday to Friday: 9:00 AM to 6:00 PM AEST
Weekends and public holidays: Email support available
At your hotel or venue right now: WhatsApp or chat, 24/7