Last updated: April 2026
Operated by Zeroopay Technologies Pty Ltd · ABN: 78 688 499 489
This Cookie Policy should be read together with our Privacy Policy.
Cookies are small text files stored on your device when you visit our website. They help the website function, remember your preferences, and understand how visitors use our services.
We may also use similar technologies such as local storage, pixels, tags, and embedded scripts. Depending on how they are used, these technologies may collect information that is personal information under the Privacy Act, especially where they can identify or reasonably identify a person.
Cookies and similar technologies may be set by us (first-party cookies) or by third-party providers integrated into our platform.
We use cookies and similar technologies to:
These cookies are essential for the operation of our website and cannot be disabled through our systems. They include:
Without these cookies, key features such as booking, login, and account access may not function properly.
These cookies enable enhanced functionality and personalisation, including:
We may use analytics cookies and related technologies to understand how visitors interact with our website.
These may collect information such as:
We use this information to improve our website, services, and user experience. Where analytics tools are used, we configure them to collect only the information reasonably necessary for those purposes. OAIC guidance recommends a data minimisation approach and clear disclosure of third-party tracking technologies.
If we use marketing or advertising cookies, pixels, or similar technologies in the future, they may be used to measure campaign performance or show more relevant advertising.
Where such technologies are used, we will:
OAIC guidance says organisations using tracking pixels must be transparent, should not covertly collect personal information, and should provide opt-out tools for targeted advertising where applicable.
Some cookies and similar technologies are set by third parties integrated into our website or booking flow, including:
These providers may collect and process information in accordance with their own privacy policies and technical settings.
Where required by applicable law, we will request your consent before placing non-essential cookies on your device.
You can manage cookies through your browser settings and, where available, through our cookie banner or preferences tools. You can also block or delete cookies in your browser.
Please note that:
We may use third-party tracking pixels or embedded tools on our website or in our emails.
Where we do, we will take reasonable steps to ensure they are configured appropriately, used transparently, and limited to the minimum amount of data necessary. OAIC guidance says that if personal information is collected through a tracking pixel, the organisation should clearly disclose it in its privacy policy and notifications, and take reasonable steps for overseas disclosures.
Some information collected through cookies, pixels, or similar technologies may be disclosed to or processed by third parties outside Australia.
Where this happens, we take reasonable steps to ensure overseas recipients do not breach the Australian Privacy Principles in relation to that information. This is consistent with APP 8.
This Cookie Policy explains our use of cookies and related technologies.
Our Privacy Policy explains in more detail how we collect, use, disclose, store, and secure personal information, and how you can access, correct, or complain about our handling of personal information. APP 1 requires that privacy policies cover those matters, and APP 5 requires collection notices to include similar transparency around collection, usual disclosures, and overseas recipients where relevant.
We may update this Cookie Policy from time to time. The updated version will be posted on this page with a revised date.
If you have any questions about this Cookie Policy, contact:
Privacy Officer
Zeroopay Technologies Pty Ltd
470 St Kilda Road, Melbourne VIC 3004, Australia
Email: privacy@eventescapes.com
If you have a privacy complaint, please contact us first and give us a reasonable opportunity to respond. OAIC guidance says 30 days is generally a reasonable timeframe for a response.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au